Join our fast-moving, thoughtful, and customer-obsessed team
Helply is helping all companies create a better software buying experience by providing frictionless access to their product. We're always on the look out for talented, motivated individuals to join us.
Can I get AI support working without a massive setup?
That was the first challenge Helply set out to solve. Companies wanted the power of AI support but kept running into roadblocks. Training took months. Manual updates broke systems. Most AI agents needed constant babysitting to stay accurate. There had to be a smarter, faster way.
Helply was built to fix that. We designed an AI agent that learns directly from your tickets, macros, and knowledge base. No prompt engineering. No replatforming. No maintenance nightmares. You connect your help desk, and Helply starts resolving tickets almost immediately.
Since launch, Helply has helped fast-growing SaaS companies automate tier one support, cut ticket volume, and scale customer service without adding headcount. Teams use Helply across the entire customer journey—from onboarding, to in-app support, to customer retention.
Why join the team?
You'll have real autonomy and responsibility from day one. We trust you to lead, make decisions, and own outcomes.
Every teammate has direct influence on the product, strategy, and growth. No layers. No silos. Just real results.
We offer market-competitive salaries and strong growth opportunities. If you help build it, you help shape where it goes.
What the Helply team has to say
I love how Helply focuses on building real solutions, not just shipping features. Every improvement we make is driven by actual support problems our customers face. It feels good to know the work we do has a direct impact on helping teams scale smarter.
The culture at Helply is built on ownership and trust. Instead of scrambling to fix issues after the fact, everyone is focused on doing things right the first time. We move fast without creating chaos and always support each other’s success.
Working at Helply is energizing. Being around a team that is constantly thinking ahead, solving real customer problems, and pushing to make AI support truly better motivates me to level up every day. Everyone here is empowered to make meaningful contributions that matter.
Traits we look for
Everything we do starts and ends with our customers. If it doesn't make their lives easier, we don't do it.
We're open about what's working, what's not, and what we're learning—no matter how risky it feels.
Speed matters. We prioritize action over perfection and adapt as we go.
We break down problems simply, stay calm under pressure, and focus on what really matters.
We don't wait for permission. We take initiative, own outcomes, and move the work forward.
We collaborate with honesty and humility. We give credit, take responsibility, and support each other fully.