Helply

Pay for outcomes. Keep everything else free.

No seat licenses. No platform fees. You only pay when AI delivers a measurable result for your business.

Starter

Early stage. Under 500 tickets/month.
$500per month
500 credits / month
What 500 credits buys
AI resolutionsup to 769
Churn alertsup to 250
Upsell flagsup to 250
KB articlesup to 250
Ask Helply queriesup to 500
Credits roll 90 days. Overage at standard rates.
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Growth

Series A/B. 500–2,000 tickets/month.
$1,500per month
1,500 credits / month
What 1,500 credits buys
AI resolutionsup to 2,307
Churn alertsup to 750
Upsell flagsup to 750
KB articlesup to 750
Ask Helply queriesup to 1,500
Credits roll 90 days. Overage at standard rates.
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Scale

Multi-product. High signal volume.
$3,000per month
3,000 credits / month
What 3,000 credits buys
AI resolutionsup to 4,615
Churn alertsup to 1,500
Upsell flagsup to 1,500
KB articlesup to 1,500
Ask Helply queriesup to 3,000
Credits roll 90 days. Overage at standard rates.
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1 credit = $1 · same outcome rates across all plans · mix and match any outcomes · no seat licenses ever

What it looks like in practice.

A real month for a Series B company with 500 tickets, 6 agents, and a mix of resolutions, revenue signals, and KB work.

Starter plan · 500 credits/month

Ticket resolution
200 AI resolutions @ 0.65 credits
130 credits
150 AI drafts @ 0.50 credits
75 credits
Revenue intelligence
25 upsell flags @ 2 credits
50 credits
50 churn alerts @ 2 credits
100 credits
15 competitor mentions @ 2 credits
30 credits
Product intelligence
100 feature requests @ 0.50 credits
50 credits
Knowledge base
15 KB articles @ 2 credits
30 credits
Account intelligence
50 Ask Helply queries @ 1 credit
50 credits

Credits used

515 / 500
15 credits over · $15 overage · total this month: $515
Zendesk (6 seats)
$3,659
$534 platform + $3,125 agent labor. Zero revenue intelligence.
Helply Starter plan
$515

Helpdesk free. Churn caught. Pipeline flagged. KB writing itself.

You saved this month vs Zendesk$3,144

Ticket resolution

2 prices
AI resolution
$0.75
per resolution
AI assist (draft)
$0.50
per draft

Revenue intelligence

3 prices
Upsell opportunity flagged
$25.00
per opportunity
Churn risk detected
$10.00
per account flagged
Competitor mention detected
$5.00
per mention

Account intelligence

1 price
Ask Helply AI
$1.00
per query answered

Product intelligence

2 prices
Feature request logged
$0.50
per request
KB gap identified
$1.00
per gap found

Knowledge base

2 prices
Article from ticket patterns
$5.00
per article
Article from AI recorder
$5.00
per article

FAQs

If AI doesn’t deliver an outcome, you don’t pay.

No platform fee. No seat licenses. No risk.

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