Stop paying for seats.
The helpdesk is free. You pay only when Helply actually does something: a ticket resolved, an upsell flagged, a churn risk caught, a KB article written. If nothing happens, nothing bills.
How outcome-based AI pricing works.
The helpdesk itself is free. Forever.
Unlimited seats, every channel, full reporting, all integrations, every automation. No platform fee, no per-seat charge, no expiring trial. Bring engineering, AEs, CSMs, PMs into the inbox. The seat license is gone, the bill scales with outcomes, not headcount.
Only pay for outcomes.
Resolutions, drafts, upsell flags, churn detections, competitor mentions, feature requests, KB gaps, KB articles, AI recordings, Ask Helply queries. If the AI tries and fails, that’s our problem, it doesn’t hit your invoice.
If we win, you win.
Outcome pricing puts Helply on your side of the table. We get paid when the AI actually resolves a ticket, catches a churn risk, or surfaces an upsell. If it doesn’t, we don’t.
Stop paying for seats. Only pay for AI outcomes.
See the full outcome menuSix reasons outcome-based pricing is the future.
Other AI tools bill per attempt, per token, per seat the AI sits behind. We bill per outcome that landed. If the AI tries and fails, that’s our problem, it doesn’t hit your invoice.
Bring engineering into the inbox. Let your AEs read churn signals. Give your PMs visibility on feature requests. The whole company can be in the helpdesk without anyone debating per-seat ROI.
Hire 30 more people next quarter and your Helply bill doesn’t move. Ship a feature that drops ticket volume 40% and your bill drops 40%. The cost line tracks the value line.
No bundles. No tiers. No “request a quote.” Every outcome is named, scoped, and priced on the page. Procurement has the spreadsheet they need before the second meeting.
Every published article means more tickets the AI can resolve, which means lower resolution spend over time. Other tools penalize you for using them more. We reward you for needing us less.
We make money when an outcome lands. You save money when an outcome lands. Customer self-serves, AI handles it, your team focuses on revenue work, every party wins. That’s not marketing copy. That’s how the price sheet is written.
B2B teams that made the switch.
See customer stories
"Support used to be a cost line. Helply turned it into our most reliable signal, every onboarding question routes back to product the same week."
"We support thousands of users a month and quality is everything. Helply now handles around 30% of our total volume automatically."
"We’re a lean team, so doing more with less is non-negotiable for us. Helply consistently resolves 30–35% of conversations for us."
"Keeping our docs accurate used to be a constant struggle, with no way to measure impact. Helply changed all of that overnight."
"Airgigs is a two-sided marketplace, so support has to be fast and accurate. Helply has taken a significant amount of repetitive questions off our team’s plate..."
"Helply has fundamentally changed how we communicate with our authors. We’ve handled over 1,400 conversations with a 91%+ resolution rate, and the answers..."
"LingQ has a powerful product, but for new users it can be overwhelming. Helply has been a game changer for onboarding."
"We’d invested heavily in building a strong knowledge base, but we were still seeing a steady stream of repetitive questions coming through support."
"Getting started with Helply was effortless thanks to the hands-on, one-to-one onboarding. The setup helped us uncover knowledge gaps in our existing support content..."
"For us, Helply isn’t about replacing human support. It’s about being available when our team isn’t. We handle around a thousand tickets a month, and Helply gives our..."