Turn B2B supportinto a profit center.
The AI-native helpdesk built for B2B. Free infrastructure, no seats. Resolves tickets, catches churn, flags pipeline. You only pay when it works.
Trusted by 250 AI-first B2B teams
Done paying seat fees for a helpdesk that doesn't pay them back.
Support used to
cost money.
Now it makes money.
- Free helpdesk, forever. Unlimited seats, all channels, full reporting. No seat fees. No expiry.
- AI that only charges on outcomes. Every charge is tied to a specific outcome — a resolved ticket, a churn alert fired, an upsell opportunity surfaced.
- Revenue intelligence built in. Every ticket routes the right signal to the right team — churn alerts to CS, upsell flags to sales, competitor mentions to your AE. All automatically.
- Built exclusively for B2B. One ICP. Every integration, every AI decision, every roadmap item built for this customer and nobody else.
From your data to AI outcomes.
Here's how Helply works.
Connect every customer touchpoint.
Email, Slack, and in-app chat all flow into a single Helply inbox. Every conversation in one place from day one.
- Multi-source context: Gong, CRM, product usage, Slack
- Human-in-the-loop: AI drafts, human approves
- Codebase querying: answer technical questions without escalating
- $0.65 per resolution · $0.50 per draft · nothing if it can't handle it
Train your AI on everything your team knows.
Connect your internal knowledge including KB articles, past tickets, and Notion docs, and your external tools including Gong, Stripe, Salesforce, HubSpot, Linear, and Jira. The more context Helply has, the more accurately it resolves tickets and surfaces account intelligence.
- Churn alerts with renewal date and ARR context — $2 per alert
- Upsell flags routed to AE or CSM — $2 per opportunity
- Competitor mentions surfaced immediately — $2 per mention
Evaluate your AI agents.
See how your AI agents resolve tickets autonomously, draft replies, surface churn and upsell opportunities, create articles automatically, and surface feature requests. Review every outcome before you go live.
- "Which accounts mentioned pricing concerns this month?"
- "What features did our top 10 customers ask for?"
- "Show at-risk accounts by ARR in the last 30 days."
Track every outcome in one place.
See every ticket resolved by AI, every churn alert fired, every upsell opportunity routed to your AE, every KB article auto-created, every feature request logged to ARR, and every competitor mention caught. All traceable to a dollar amount. All in one dashboard.
- Article from ticket patterns — $2 per article
- Article from AI recorder — record once, published instantly
- KB gap detection — $1 per gap flagged
B2B teams that turned support into a profit center
"Email marketing is one of those products where a single setup question can block a customer from sending their first campaign. Helply changed that for us. It answers deliverability, automation, and integration questions in seconds..."
"We have over 10 million monthly active users and a team of fewer than 50 people, so scaling support without adding headcount is critical for us. After implementing Helply, we saw a 20–25%..."
"We’re a lean team, so doing more with less is non-negotiable for us. Even with a very lightweight setup, Helply is consistently resolving 30–35% of conversations, and we’ve seen that climb..."
"Before Helply, keeping our documentation accurate and up to date was a constant struggle, and there was no real way to measure how effective our support content actually was. Helply changed..."
"Airgigs is a two-sided marketplace, so support has to be fast and accurate. Helply has taken a significant amount of repetitive questions off our team’s plate and gives users answers immediately..."
"We support thousands of users every month, and quality matters more to us than anything else. With Helply, around 30% of our total support volume is now handled automatically, even before we’ve..."
"Helply has fundamentally changed how we communicate with our authors. We’ve handled over 1,400 conversations with a 91%+ resolution rate, and the answers it provides are often better and faster..."
"LingQ has a powerful product, but for new users it can be overwhelming. Helply has been a game changer for onboarding. New users get instant, clear answers about how the platform works..."
"We’d invested heavily in building a strong knowledge base, but we were still seeing a steady stream of repetitive questions coming through support. Customers expect instant answers, and Helply lets..."
"Getting started with Helply was effortless thanks to the hands-on, one-to-one onboarding. The setup helped us uncover knowledge gaps in our existing support content that we hadn’t even realized..."
Every ticket is a business signal.
Six reasons B2B SaaS teams choose Helply over Zendesk.
See full comparisonThe helpdesk is free. Permanently.
No seat fees. No credit card. No time limit. Bring your entire team, all your tickets, and every integration at zero cost. Other helpdesks charge you to exist. Helply doesn't.
You only pay when AI delivers.
Every charge is tied to a specific successful outcome. A resolved ticket. A churn alert fired. An upsell opportunity surfaced. Nothing if it can't handle it. Other helpdesks charge per attempt whether it works or not.
Every outcome traceable to a dollar amount.
Resolution rate, churn prevented, upsell pipeline created, ROI tracked automatically. All in one dashboard. Every month. Most support tools tell you how many tickets got closed. Helply tells you what it was worth.
Built for the AI era. Not retrofitted for it.
Zendesk bolted AI onto a 2007 ticketing model. Helply is AI-native from the ground up. Outcome pricing, co-pilot drafting, autonomous resolution, and revenue intelligence all baked in from day one.
AI that actually understands your accounts.
Helply pulls Gong calls, CRM history, Slack conversations, and product usage before it touches a ticket. Consumer support AI doesn't do this. Legacy helpdesks can't. The context layer is what makes B2B tickets resolvable when they weren't before.
Focused entirely on B2B SaaS.
We walked away from 13 verticals to build specifically for B2B SaaS companies doing $1M to $50M ARR. Deeper integrations. A roadmap driven by one ICP. Every AI decision built for your customer, not everyone's.
Your data stays yours
Your support tickets never train a shared AI model. Your customer data never touches another account. We only put what's necessary into a prompt: the current ticket, relevant KB snippets, and your account context. Nothing else.
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Join the teams who turned support into a profit center.
Free helpdesk. Outcome-based pricing. No seat licenses. No risk.