New:API endpoints for fetching chats

The First Outcome-Based AI Help Desk.

Helply is free. The helpdesk, the inbox, the workflows. You only pay $0.75 when AI resolves a ticket. No resolution. No bill.

Trusted by 250 B2B SaaS support teams

Companies doing $1M–$50M ARR. Done paying Zendesk seat fees for a team that deserves better tools.

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zetpy
unsplash
camcloud
proposify
todayapp
kami
simplefocus
kapwing
mailbutler
median-co
streetfoodfinder
plato
testbirds
portrait
customerhub
kickbase
zulu
etf
oplacrm
lingq
xeropan
fund-easy
booking-koala
covidence
kindwise
infrakit
vinosmith
cast
paytrap
mybaggage
socialtalent
inner-circle
kulturra
wise-agent
tads
tads
wise-agent
kulturra
inner-circle
socialtalent
mybaggage
paytrap
cast
vinosmith
infrakit
kindwise
covidence
booking-koala
fund-easy
xeropan
lingq
oplacrm
etf
zulu
kickbase
customerhub
portrait
testbirds
plato
streetfoodfinder
median-co
mailbutler
kapwing
simplefocus
kami
todayapp
proposify
camcloud
unsplash
zetpy
rumble

Built for the AI era. Not retrofitted for it.

Fully featured helpdesk
ai agent
Powered by AI Agents
ai agent
Omnichannel support
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Self-improving system
ai agent

Agentic AI that takes care of business

Plato

"We have over 10 million monthly active users and a team of fewer than 50 people, so scaling support without adding headcount is critical for us. After implementing Helply, we saw a 20–25%..."

Joe Wagner

CPO at Plato

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Proposify

"We’re a lean team, so doing more with less is non-negotiable for us. Even with a very lightweight setup, Helply is consistently resolving 30–35% of conversations, and we’ve seen that climb..."

Jacqueline Antworth

Director of Customer Experience

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Kameleo

"Before Helply, keeping our documentation accurate and up to date was a constant struggle, and there was no real way to measure how effective our support content actually was. Helply changed..."

Tamas Deak

Founder at Kameleo

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AirGigs

"Airgigs is a two-sided marketplace, so support has to be fast and accurate. Helply has taken a significant amount of repetitive questions off our team’s plate and gives users answers immediately..."

David Blacker

Founder at AirGigs

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Covidence

"We support thousands of users every month, and quality matters more to us than anything else. With Helply, around 30% of our total support volume is now handled automatically, even before we’ve..."

Razia Aliani

Senior Systematic Reviewer

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Gatekeeper Press

"Helply has fundamentally changed how we communicate with our authors. We’ve handled over 1,400 conversations with a 91%+ resolution rate, and the answers it provides are often better and faster..."

Rob Price

CEO & Founder

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LingQ

"LingQ has a powerful product, but for new users it can be overwhelming. Helply has been a game changer for onboarding. New users get instant, clear answers about how the platform works..."

Zoran Simicic

Head of Customer Support

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MixWave

"We’d invested heavily in building a strong knowledge base, but we were still seeing a steady stream of repetitive questions coming through support. Customers expect instant answers, and Helply lets..."

Ernie Slenkovich

Vice President of Operations

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MyBaggage

"Getting started with Helply was effortless thanks to the hands-on, one-to-one onboarding. The setup helped us uncover knowledge gaps in our existing support content that we hadn’t even realized..."

Anthony Gallagher

Head of Customer Support

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StaffTraveler

"For us, Helply isn’t about replacing human support. It’s about being available when our team isn’t. We handle around a thousand tickets a month, and Helply gives our users instant help 24/7..."

Laurens Maarschalkerweerd

Founder at StaffTraveler

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2–3×

Less than Zendesk or Intercom at real usage numbers

$0

Helpdesk cost, forever — no seat fees, no expiry

55%

Average AI resolution rate for B2B SaaS teams on Helply

1 day

Typical time to migrate off Zendesk and be fully live

security

Enterprise-grade security. No extra charge.

All data is encrypted at rest and in transit. Role-based access controls, audit logs, and SSO are included on every paid plan — not locked behind an enterprise tier.

Visit our Trust Center

Connects to the tools your team already lives in.

OUT-OF-THE-BOX INTEGRATIONS

Stripe, Linear, Attio, Slack, Jira, GitHub, and 40+ more — all included.

View all integrations
integrations

Six reasons B2B SaaS teams choose Helply over Zendesk.

See full comparison
01

The helpdesk is free. Permanently.

No seat fees, no credit card, no time limit. Bring your entire team, all your tickets, and every integration — at zero cost. Zendesk charges you to exist. Helply doesn't.

02

AI that charges on success, not on effort.

Helply charges $0.75 per resolved ticket — only when it actually works. Not per session, not per conversation, not per attempt. Zendesk charges $1.50 regardless of outcome.

03

2–3× cheaper at real usage numbers.

At 5 agents, 1,000 tickets/month, and a 55% AI resolution rate, Helply runs at ~$717/mo. The same setup on Zendesk costs $2,035+. That's not a promo rate — it's the math.

04

Built for the AI era, not retrofitted for it.

Zendesk bolted AI onto a 2007 ticketing model. Helply's architecture is AI-native from the ground up — outcome pricing, co-pilot drafting, and autonomous resolution baked in.

05

Migrate in a day. Stay because it works.

Helply's migration tool moves your tickets, macros, and knowledge base in hours. No implementation fee, no professional services, no six-week onboarding project.

06

Focused entirely on B2B SaaS support teams.

We walked away from 13 verticals to build specifically for B2B SaaS companies doing $1M–$50M ARR. Deeper integrations. Roadmap driven by one ICP, not everyone.

The Rebirth of Groove

The story of why we rebuilt from scratch, what we learned from 13 years of support software, and what comes next.

Read the breakdown
Groove

The AI Assistant platform for your entire workforce

Find what you need instantly and automate tasks end-to-end in seconds across apps with AI agents that can realize your business objectives.

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