01Unified Inbox
Connect every channel your revenue lives in
Email, Slack, in-app chat, and Slack Connect all route into one inbox. Every account, every channel, in one place from day one.
New:API endpoints for fetching chatsTurn B2B support
Turn B2B supportinto a profit center.
The AI-native helpdesk built for B2B. Free infrastructure, no seats. Resolves tickets, catches churn, flags pipeline. You only pay when it works.
Trusted by 250 AI-first B2B teams
Done paying seat fees for a helpdesk that doesn't pay them back.
Support used to
cost money.
Now it makes money.
- Free helpdesk, forever. Unlimited seats, all channels, full reporting. No seat fees. No expiry.
- AI that only charges on outcomes. Every charge is tied to a specific outcome: a resolved ticket, a churn alert, an upsell surfaced.
- Revenue intelligence built in. Every ticket routes the right signal to the right team: churn to CS, upsells to sales, competitor mentions to your AE.
- Built exclusively for B2B. One ICP. Every integration and every AI decision built for this customer and nobody else.
How it works
How Helply turns support into revenue.
02AI Training
Give AI the account context Zendesk never had
Helply loads Gong calls, CRM history, Stripe data, and product usage before it reads a single message. Context-aware from the first word.
03Revenue Signals
Revenue signals routed to the right people, automatically
Churn alerts to your CSM. Upsell flags to your AE. Feature requests tagged to ARR and queued for product. Competitor mentions flagged the same day. No manual triage.
04ROI Dashboard
See the ROI your old helpdesk never showed you
ARR retained, upsells converted, churn prevented, and tickets resolved autonomously. Every outcome tied to a dollar amount, every month.
B2B teams that turned support into a profit center
"Email marketing is one of those products where a single setup question can block a customer from sending their first campaign. Helply changed that for us. It answers deliverability, automation, and integration questions in seconds..."
Edgaras Vaitkevičius
CEO at Sender.net
"We support thousands of users every month, and quality matters more to us than anything else. With Helply, around 30% of our total support volume is now handled automatically, even before we’ve..."
Razia Aliani
Senior Systematic Reviewer
"We’re a lean team, so doing more with less is non-negotiable for us. Even with a very lightweight setup, Helply is consistently resolving 30–35% of conversations, and we’ve seen that climb..."
Jacqueline Antworth
Director of Customer Experience
"Before Helply, keeping our documentation accurate and up to date was a constant struggle, and there was no real way to measure how effective our support content actually was. Helply changed..."
Tamas Deak
Founder at Kameleo
"Airgigs is a two-sided marketplace, so support has to be fast and accurate. Helply has taken a significant amount of repetitive questions off our team’s plate and gives users answers immediately..."
David Blacker
Founder at AirGigs
"Helply has fundamentally changed how we communicate with our authors. We’ve handled over 1,400 conversations with a 91%+ resolution rate, and the answers it provides are often better and faster..."
Rob Price
CEO & Founder
"LingQ has a powerful product, but for new users it can be overwhelming. Helply has been a game changer for onboarding. New users get instant, clear answers about how the platform works..."
Zoran Simicic
Head of Customer Support
"We’d invested heavily in building a strong knowledge base, but we were still seeing a steady stream of repetitive questions coming through support. Customers expect instant answers, and Helply lets..."
Ernie Slenkovich
Vice President of Operations
"Getting started with Helply was effortless thanks to the hands-on, one-to-one onboarding. The setup helped us uncover knowledge gaps in our existing support content that we hadn’t even realized..."
Anthony Gallagher
Head of Customer Support
"For us, Helply isn’t about replacing human support. It’s about being available when our team isn’t. We handle around a thousand tickets a month, and Helply gives our users instant help 24/7..."
Laurens Maarschalkerweerd
Founder at StaffTraveler
Outcome capabilities
Every ticket is a business signal.
Six reasons B2B SaaS teams choose Helply over Zendesk.
01
The helpdesk is free. Permanently.
No seat fees. No credit card. No time limit. Bring your entire team, all your tickets, and every integration at zero cost. Other helpdesks charge you to exist. Helply doesn't.
02
You only pay when AI delivers.
Every charge is tied to a specific successful outcome. A resolved ticket. A churn alert fired. An upsell opportunity surfaced. Nothing if it can't handle it. Other helpdesks charge per attempt whether it works or not.
03
Every outcome traceable to a dollar amount.
Resolution rate, churn prevented, upsell pipeline created, ROI tracked automatically. All in one dashboard. Every month. Most support tools tell you how many tickets got closed. Helply tells you what it was worth.
04
Built for the AI era. Not retrofitted for it.
Zendesk bolted AI onto a 2007 ticketing model. Helply is AI-native from the ground up. Outcome pricing, co-pilot drafting, autonomous resolution, and revenue intelligence all baked in from day one.
05
AI that actually understands your accounts.
Helply pulls Gong calls, CRM history, Slack conversations, and product usage before it touches a ticket. Legacy helpdesks can't. The context layer is what makes B2B tickets resolvable when they weren't before.
06
Focused entirely on B2B SaaS.
We walked away from 13 verticals to build specifically for B2B SaaS companies doing $1M to $50M ARR. Deeper integrations. A roadmap driven by one ICP. Every AI decision built for your customer, not everyone's.
Your data stays yours
Your support tickets never train a shared AI model. Your customer data never touches another account. We only put what's necessary into a prompt: the current ticket, relevant KB snippets, and your account context. Nothing else.
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The AI-native helpdesk for B2B support
Free helpdesk. Outcome-based pricing. No seat licenses. No risk.