Blog
What’s the Best AI Agent for Customer Support in 2025? Top 10 Tools
Discover the best AI agent for customer support in 2025. We review the top 10 tools for scale-ups, comparing features, pros, and cons to help you choose wisely.
Customer Support Automation: Here's Everything You Need To Know
Struggling with ticket volume? Discover how customer support automation helps startups scale, cut costs, and stop agent burnout.
AI in Customer Support: How to Cut Support Costs Without Burning Out Your Team
Use AI in customer support to scale your team without the costs. This guide helps you reduce agent burnout and improve your customer support operations.
How to Measure KPIs for AI Customer Support: A Comprehensive Guide
Learn to measure KPIs for AI customer support with our in-depth guide. Understand essential metrics that drive efficiency and elevate customer satisfaction.
How to Scale Customer Support Without Hiring: The Ultimate Guide for Small Businesses
Discover how to scale your customer support without hiring. Explore practical strategies and tools to enhance efficiency and keep customers satisfied.
The Truth About AI Customer Support: What Actually Works in 2025
Most AI support tools promise automation, but few deliver. We break down what actually works in 2025—benchmarks, why most bots fail, and how Helply stacks up against Zendesk, Intercom, and Ada. If you’re exploring AI for support, start here.
The Compounding Power of AI in Customer Support
When it comes to adopting AI-driven support, the benefits aren’t always immediate—but they are exponential.
Knowledge Bridge: The Key to Self-Improving Customer Support
Introducing Knowledge Bridge: The Key to Smarter, Self-Improving Customer Support When we built Helply’s AI CX Agent, we thought we had all our b...