Ask Helply anything.
“Which accounts mentioned pricing this month?” “Who’s on our legacy plan with open tickets?” “Where’s the next expansion hiding?” Ask in plain English. Get answers in seconds. No SQL, no filters, no exports.
How Ask Helply AI works.
Ask in plain English. Anything.
“Which accounts opened more than 5 tickets last month?” “Show me churn signals from $50K+ customers.” “What did Brightloop ask about in Q3?” If your data has the answer, Ask finds it.
It queries your tickets, CRM, and product data
Ask doesn’t just search ticket text. It joins ticket data with CRM accounts, billing history, product usage, and Slack mentions. The answer comes from the full picture.
Pin the answer to a dashboard
A useful query becomes a dashboard tile. Pin “MRR mentioned in tickets this week” once. It updates every morning. Your standup gets a new section.
Share the question, not the export
Send a coworker the Ask URL. They run it themselves with current data. No “can you re-pull this?” requests. No stale spreadsheets emailed around the company.
Three meetings a week. Now they’re just questions Helply has already answered.
Try Ask HelplyWhy teams stop scheduling syncs.
Plain English. Real answers. Your CSM, your AE, your founder can all run the same queries (or their own unique ones) without a Looker license.
The answer to “which accounts are unhappy and worth $50K+” needs multiple system inputs. Ask reads them all and reconciles context on the fly.
“Customers asking about Intercom this week” is a question you wouldn’t have known to ask in a BI tool. Ask makes that question cheap.
Dashboards built from questions, not from drag-and-drop chart configs. Refreshed live. Shareable by URL.
See who ran what, when, and what the answer was. Catch a CSM running a churn report and you have a heads-up before the next standup.
Every result links back to the source ticket, CRM record, or billing line. No invented numbers. You can verify by clicking through.
What our customers are saying.
See customer stories
"Support used to be a cost line. Helply turned it into our most reliable signal, every onboarding question routes back to product the same week."
"We support thousands of users a month and quality is everything. Helply now handles around 30% of our total volume automatically."
"We’re a lean team, so doing more with less is non-negotiable for us. Helply consistently resolves 30–35% of conversations for us."
"Keeping our docs accurate used to be a constant struggle, with no way to measure impact. Helply changed all of that overnight."
"Airgigs is a two-sided marketplace, so support has to be fast and accurate. Helply has taken a significant amount of repetitive questions off our team’s plate..."
"Helply has fundamentally changed how we communicate with our authors. We’ve handled over 1,400 conversations with a 91%+ resolution rate, and the answers..."
"LingQ has a powerful product, but for new users it can be overwhelming. Helply has been a game changer for onboarding."
"We’d invested heavily in building a strong knowledge base, but we were still seeing a steady stream of repetitive questions coming through support."
"Getting started with Helply was effortless thanks to the hands-on, one-to-one onboarding. The setup helped us uncover knowledge gaps in our existing support content..."
"For us, Helply isn’t about replacing human support. It’s about being available when our team isn’t. We handle around a thousand tickets a month, and Helply gives our..."