Free Helpdesk, Forever
Unlimited seats. Every channel. Full reporting. All integrations. No seat fees, no platform cost, no expiry. Built AI-native from day one for B2B teams that treat support as a revenue lever.
A complete helpdesk built for the AI era.
Every channel, one helpdesk
Email, chat widget, in-app, Slack Connect, WhatsApp. All routed into a single inbox with the same threading, the same automations, and the same AI agent reading every message.
Unlimited seats. Forever.
Bring your whole team. Engineers triaging bugs, AEs reading churn signals, PMs scanning feature requests. We don’t charge for seats and we never will. The helpdesk is free.
Macros, automations, SLAs, the full kit
Round-robin assignment. Custom views. Saved replies. SLA timers per plan tier. Customer satisfaction surveys. Workflow rules with conditions. Everything you expect from a mature helpdesk, on day one.
Full reporting. Real revenue metrics.
Standard helpdesk metrics. Plus the ones legacy tools can’t show you. Tickets per ARR dollar. Churn signals caught. Upsells flagged. Resolution rate by plan tier. The numbers a CS leader actually reports on.
A helpdesk that funds itself by month three.
See the ROI calculatorSix reasons B2B teams choose Helply.
No platform fee, no seat fee, no annual minimum, no expiring trial. Bring 5 people or 500. Same price. Forever. We make money when our AI closes a ticket. Not before.
Unlimited seats, channels, integrations, automation rules, custom fields, SLA policies, and saved views. The “Pro” plan tax other helpdesks invented doesn’t exist here.
Email, chat, in-app, Slack Connect, WhatsApp, X, voice transcripts. Same routing, same automations, same AI. Switch channels and the conversation follows.
Every ticket gets read by AI. Every reply gets context loaded. Every recurring question gets a KB article drafted. You don’t bolt AI on later. It’s in the engine from day one.
Drop in your CSV. We map fields, preserve threads, keep your ticket IDs, and re-route your support@ inbox. Customers don’t notice. Your finance team will.
Account-level views. Renewal dates surfaced inline. Plan tier visible on every ticket. Integrated with the CRM, billing system, and product analytics that B2B teams actually use.
What our customers are saying.
See customer stories
"Support used to be a cost line. Helply turned it into our most reliable signal, every onboarding question routes back to product the same week."
"We support thousands of users a month and quality is everything. Helply now handles around 30% of our total volume automatically."
"We’re a lean team, so doing more with less is non-negotiable for us. Helply consistently resolves 30–35% of conversations for us."
"Keeping our docs accurate used to be a constant struggle, with no way to measure impact. Helply changed all of that overnight."
"Airgigs is a two-sided marketplace, so support has to be fast and accurate. Helply has taken a significant amount of repetitive questions off our team’s plate..."
"Helply has fundamentally changed how we communicate with our authors. We’ve handled over 1,400 conversations with a 91%+ resolution rate, and the answers..."
"LingQ has a powerful product, but for new users it can be overwhelming. Helply has been a game changer for onboarding."
"We’d invested heavily in building a strong knowledge base, but we were still seeing a steady stream of repetitive questions coming through support."
"Getting started with Helply was effortless thanks to the hands-on, one-to-one onboarding. The setup helped us uncover knowledge gaps in our existing support content..."
"For us, Helply isn’t about replacing human support. It’s about being available when our team isn’t. We handle around a thousand tickets a month, and Helply gives our..."