Full visibility. Real accountability.
Helply’s Conversations Dashboard shows how many conversations your AI handled, how many escalated, and your resolution rate. Filter by time range to spot trends and fix what is slowing you down.
See what’s working. Fix what isn’t.
Conversation History
View all past user conversations with full context and AI responses.
Quality Insights
See which answers worked and which ones led to escalations.
Training Opportunities
Identify conversations where the AI struggled and add that knowledge.
CSAT Tracking
Monitor customer satisfaction scores across AI conversations.
Resolution Rates
Track what percentage of conversations are resolved without human escalation.
Trend Analysis
Spot emerging issues before they become support floods.
We guarantee a 65% AI resolution rate in 90 days, or you pay nothing.
End-to-end support conversations resolved by an AI support agent that takes real actions, not just answers questions.